Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
How long does it take to process my order?
All items are handmade with intention. Please allow 5–10 business days for processing before shipping. Custom orders may take longer depending on design and size.
Do you offer custom orders?
Yes — custom pieces are accepted based on availability. Please contact me before ordering to discuss details.
Are all items one of a kind?
Yes. Because every piece is handmade, no two items are exactly alike. Slight variations are part of the beauty of handmade work.
How should I care for my crochet items?
Hand wash gently in cold water and lay flat to dry. This helps preserve the shape and softness of your piece.
Do you accept returns or exchanges?
Due to the handmade nature of each item, all sales are final. If there is an issue with your order, please reach out within 48 hours of delivery.
Where do you ship?
Currently shipping within the U.S. International shipping coming soon.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.